 The Canadian
Jackpot Incident
Online Casinos
everywhere have been looking to Canada in order to understand
what went wrong with their jackpot winnings. Two slots players
in a Canadian casino won the jackpot but were unable to claim
the reward because the casino said that a software error caused
the slot machine to show something invalid. The jackpot was over
$200,000 from a Keno machine that has a minimum bet of five
cents. The issue is not whether or not these two players won the
jackpot, but rather how much money they are entitled to. The
screen read a number close to $200,000 while this casino
software only allows for a $3000 win.
This was a hit for the Winnipeg based land casino but what is
surprising is that online casinos are now struggling with the
software problem that happened in a land-based casino. It
appears that the word software seems to suggest online casinos
but it is also factual that land based casinos use software and
even software taken from certain online casinos. Despite this,
many anti gambling groups are using this example to try to
illustrate what can go wrong in online casinos and the focus
seems to be on online casinos rather then on land based casinos
which is where this event took place.
The two Canadian men have been said to have hired a lawyer in
order to get their winnings and they argue that the casino
participated in false advertising. They give the example of a
consumer seeing a show with a price tag of $200 while the shoes
cots $500, the consumer is still entitled to only pay $200. The
attorney for the two casino players has stated that the two
players should not be punished for something the casino needs to
take responsibility of. On the other side of this debate is the
argument that the casino has laws and warnings on slot machines
that protects them from such cases. Online casinos are waiting
for the decision as well.
This event has indeed sparked interest in Canadian casino
players and it is said to set precedence for what the course of
action will be if this event were to repeat itself. The online
casinos industry is feeling the hit as well and it has been
reported that online casinos are checking their own files and
documents to see what their online casinos policy is on an event
like this. In terms of online casinos players, this event has
put some security questions on the table. Online casinos state
that there is an even smaller chance that their software can
lead to such a malfunction and they state that they are much
better prepared with quality software. Online casinos software
is said to be at a level that a malfunction of that sort would
be hard to come by. Despite his, many online casinos have been
making sure that their insurance covers them in the event that
the Canadian episode happens in online casinos.
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