Online casino gone bad - what to do
Unfortunately, in the online
gambling business, just like any other, there would be bad and
fake casinos, out to get you.
OGPaper.com we have recently seen an alarming rate of complains
about online casinos, sportsbooks, poker rooms disappearing
overnight, along with their clients money. Although it may be a
little late for some, others should always exercise caution when
choosing online gambling websites, in jurisdictions where legal.
Rule of thumb should be to never directly visit an online casino
or other gambling websites, such as online poker rooms, for the
first time, unless you are familiar with the brand, or you have
heard enough good things about them. Keep in mind that you
should apply this across the board, including websites which
"recommend" or "rank" online casinos and poker.
But let's assume the
unfortunate event - one morning you try to visit the online
casino you played at yesterday, just to find a blank page. What
should you do?
In all cases, these casinos
have not been licensed by any authority, run a fake software,
and most of the time the idea behind them is to steal your
identity, credit card number and/or your money. They would claim
licenses from all sorts of commissions, which, of course, would
be fake. Most likely the website and all the software are
located in a basement who knows where, and operate for a short
period of time, just long enough to get what they are after -
some fast money. There would be no licensing authority you can
report them to, as they would not be licensed by anyone, despite
The first thing we recommend
is to check your credit report. There are three major credit
reporting agencies - Equifax, Experian (most recommended) and
Trans Union. Some of them offer a subscription service which
would allow you to check your credit report unlimited number of
times. All three credit bureaus are obligated under law to give
you 1 to 3 free credit reports per year, depending on your
state. It's good to check your credit report not only when
suspect a rogue online casino - your identity could be stolen at
any time, on or off the Internet.
Keep a very close eye on your
credit cards. Most online gambling e-wallets are a good
protection against this kind of theft, but if you used credit
card(s), you should check your itemized balance for transactions
you have not made, not necessary labeled with something that
would appear to be a casino transaction, as those fake online
casinos use a fake company for their credit card processing. If
you find a transaction you have not made, contact the bank that
issued the card to you, and report it. Almost all of the banks
will credit back the stolen money and issue a new card for you.
Invest in a good PC protection
program, one which offers spyware removal and virus detection.
Most fake online casinos would load your computer with all kinds
of malicious software when you download the casino. Viruses,
spyware and keystroke loggers, to name a few, which could
continue to steal private information long after you have
deleted them. Don't be cheap when buying such programs, a good
research on the tech forums will steer you in the right
direction. Remember that privacy invasion could happen not just
from bad online gambling websites, but from other sites on the
Internet, so it's always good to be proactive.
Don't worry yourself gray, as
most of the fake online casinos are in just to take your deposit
and disappear. But you must take the above steps, just to be on
the safe side.
The following actions are not
recommended: wall punching, kicking the computer, breaking the
monitor, yelling to people who had nothing to do with it,
crying. The Internet is very similar to the real world - you
will always have crooks lurking around. Be careful.